Kaili Montgomery
Dallas,TX
Summary
Dynamic professional with a proven track record at Zips Car Wash, excelling in customer service and supervision. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through effective conflict resolution and process establishment. Skilled in multiple aspects of art including digital design, I bring a unique and creative blend of technical and interpersonal skills to drive success and innovation.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Wash Masters Car Wash
Grapevine, TX
08.2024 - 01.2025
- Responded promptly to customer inquiries via phone or email communication channels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Established processes to increase customer satisfaction levels.
Assistant Management
Zips Car Wash
Warrensburg/Kansas City, MO
09.2022 - 07.2024
- Provided excellent customer service and ensured customer satisfaction
- Operated and maintained car wash equipment efficiently
- Assisted in training new employees and improving operational procedures
- Managed transactions and maintained accurate records
Shipping and Receiving
Dollar Tree Distribution Center
Warrensburg, MO
09.2021 - 08.2022
- Processed incoming and outgoing shipments with accuracy and efficiency
- Maintained inventory records and ensured proper storage of goods
- Operated warehouse equipment and followed safety protocols
- Collaborated with team members to optimize warehouse operations
Valet Attendant
Children's Mercy Hospital
Kansas City, MO
08.2017 - 07.2018
- Provided valet services to patients and visitors with professionalism.
- Managed parking operations and ensured the safety of vehicles
- Assisted patients and visitors with directions and information.
- Maintained a high level of customer service and satisfaction
- Parked and retrieved guest vehicles quickly to avoid long wait times.
Education
High School/GED -
Blue Springs HighSchool
Blue Springs, MO08-2017
Some College (No Degree) - Fine Arts
University of Central Missouri
Warrensburg, MOSkills
- Customer service
- Supervision
- Business management
- Problem-solving
- Coaching and mentoring
- Digital design
- 2D design
- Networking skills
References
available upon request
References
References available upon request.
Timeline
Assistant Manager
Wash Masters Car Wash
08.2024 - 01.2025
Assistant Management
Zips Car Wash
09.2022 - 07.2024
Shipping and Receiving
Dollar Tree Distribution Center
09.2021 - 08.2022
Valet Attendant
Children's Mercy Hospital
08.2017 - 07.2018
High School/GED -
Blue Springs HighSchool
Some College (No Degree) - Fine Arts
University of Central Missouri
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