Kailin Schepper
Milton,FL
Summary
Driven Pharmacy Technician with 4 years of experience working in fast-paced pharmacy settings. Thorough understanding of insurance processes and medical terminology. Skilled with efficient management of administrative duties like scheduling, record organization, and collaborating with a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Publix Pharmacy
08.2022 - 05.2024
- Managed incoming phone calls and faxes, following up with insurance providers, doctors, and patients as needed
- Reviewed and verified patient information in electronic recordkeeping systems to ensure accurate maintenance of patient profiles
- Obtained prior authorizations from doctors, processed insurance claims, and resolved rejections while ensuring patients had a clear understanding of the process
- Greeted patients and assisted with medication pickup, verifying information, and collecting payment
- Scheduled patient appointments and delivered vaccinations in a timely and friendly manner
- Led the Medication Therapy Management (MTM) program, raising the star rating for patient adherence to 5
Registered Pharmacy Technician
Walgreen's Pharmacy
08.2021 - 08.2022
- Utilized pharmacy software and devices to input prescription information using SIG codes, contacting prescribers for clarification as needed
- Screened incoming phone calls promptly, and organized incoming faxes
- Provided excellent customer service, promptly resolving customer concerns using empathy and clear communication
- Demonstrated attention to detail by accurately filling >500 prescriptions per day on a small team
- Distributed patient medication through drive through and indoor pickup windows, verifying and updating patient information as needed
- Coordinated patient appointments for vaccination during the rollout of COVID-19 vaccines
Education
High School Diploma -
Pleasant Home School
Andalusia, AL05.2021
Skills
- Medical Recordkeeping
- Insurance Verification/Billing
- Team Collaboration
- Computer Proficiency
- Problem-solving skills
- Patient Relations
- Medical Terminology
- Appointment Scheduling
Certification
- CPhT - Certified Pharmacy Technician
- CPR certified - American Heart Association
Timeline
Certified Pharmacy Technician
Publix Pharmacy
08.2022 - 05.2024
Registered Pharmacy Technician
Walgreen's Pharmacy
08.2021 - 08.2022
High School Diploma -
Pleasant Home School
- CPhT - Certified Pharmacy Technician
- CPR certified - American Heart Association
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