Kailyn Clynch
Marshall,TX
Summary
Kind, hardworking student looking for looking for the opportunity to gain more experience. Fast learner, eager to please, experienced in conflict resolution, and always up for a challenge.
Overview
3
3
years of professional experience
Work History
Student Worker
East Texas Baptist University
09.2022 - Current
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Completed research, compiled data, and assisted in timely reporting.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Customer Service Associate
Foodie Tasting Room
01.2022 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Handled billing and payment issues following guidelines, resolving disputes properly.
Technician
Valvoline Instant Oil
05.2020 - 12.2020
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Assisted training end users on proper use of hardware and software to deliver excellent customer service.
Education
No Degree - Rehabilitation Science
East Texas Baptist University
Marshall, TX12.2025
High School Diploma -
Elysian Fields High School
Elysian Fields, TX05.2021
Skills
- Database Entry
- Attention to Detail
- Professional and Friendly
- Multi-Line Phone Systems
- Clerical Support
- Till Counting
Timeline
Student Worker
East Texas Baptist University
09.2022 - Current
Customer Service Associate
Foodie Tasting Room
01.2022 - 08.2022
Technician
Valvoline Instant Oil
05.2020 - 12.2020
No Degree - Rehabilitation Science
East Texas Baptist University
High School Diploma -
Elysian Fields High School
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