Kailyn Davis
Arvada,CO
Summary
Customer service professional focused on delivering impactful solutions and fostering positive relationships. Skilled in troubleshooting, resolving complex issues, and enhancing customer satisfaction. Known for effective communication and adaptability in dynamic environments, ensuring seamless team collaboration and achieving consistent results.
Overview
5
5
years of professional experience
Work History
Customer Solutions Specialist
Danone North America
08.2024 - Current
- Learned and followed customer service policies and procedures to meet organizational and industry standards, while supporting department transformation.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with cross-functional teams to deliver optimal solutions for customers’ needs, responding proactively and positively to rapid change.
Lead Instructor
First Tee Colorado Rocky Mountains
06.2019 - Current
- Supervised and maintained a productive work environment, enhancing student and employee performance through individualized support and targeted feedback.
- Demonstrated and integrated core values with golf instruction to enhance social and emotional skills.
- Incorporated real-world examples and problem solving skills into lessons, connecting abstract concepts to students everyday lives.
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
Hostess
Texas Roadhouse
12.2022 - 03.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Demonstrated strong problem-solving skills in a fast-paced environment, adapting effectively to change.
Education
High School Diploma -
Pomona High School
Arvada, CO05-2023
Skills
- Goal setting and achievement
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Adaptability and flexibility
- Effective communication
Timeline
Customer Solutions Specialist
Danone North America
08.2024 - Current
Hostess
Texas Roadhouse
12.2022 - 03.2023
Lead Instructor
First Tee Colorado Rocky Mountains
06.2019 - Current
High School Diploma -
Pomona High School
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