Kailyn Saliba
Leesburg,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I know how to handle customers complaints in the most respectful way, even when they are rude.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
S & S Roofing & Construction
09.2024 - Current
- Assisted in managing office supplies and inventory for efficient operations.
- Handled incoming communications, directing inquiries to appropriate personnel.
- Maintained organized filing systems for easy access to documents and records.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Server, Hostess, To-go Orders
El Maya Mexican Restaurant
03.2023 - 09.2024
- Provided exceptional customer service, creating positive dining experiences for guests.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new servers on menu items and restaurant protocols to enhance team performance.
- Maintained cleanliness and organization of dining areas to meet health standards.
- Resolved customer complaints promptly, enhancing loyalty and repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Boutique
Lilly Lane Market
05.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Lee County Highschool
Leesburg, GA05-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Customer and client relations
- Filing
- Office management
- Professional communication
- Verbal communication
- Data organization
- Professional and mature
- Multi-line phone proficiency
Timeline
Administrative Assistant
S & S Roofing & Construction
09.2024 - Current
Boutique
Lilly Lane Market
05.2023 - 09.2023
Server, Hostess, To-go Orders
El Maya Mexican Restaurant
03.2023 - 09.2024
High School Diploma -
Lee County Highschool