Kailynn Wiley
Whitehall,OH
Summary
Dedicated Customer Service Professional with multi-tasking abilities.
A dependable candidate successful at managing multiple priorities with a positive attitude.
A caring individual consistently following safety and health protocols and collaborates well with other members of the team.
Knowledgeable Health Aide that delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.
Overview
2
2
years of professional experience
Work History
Urgent Care Tech/Customer Service Representative
Mount Carmel Urgent Care
2023.08 - 2024.08
- Communicated effectively with other healthcare providers to ensure efficient care.
- Managed customer calls efficiently in fast-paced environment, Handled customer inquiries, payments, and service requests. Registered and scheduled patient appointments through epic.
- Managed patients with multiple chronic health conditions, acute episodes of care and behavioral health challenges while promoting and supporting prevention and wellness.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Home Health Care Assistant
Enhanced Home Healthcare
2023.08 - 2024.05
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Team Member
Panera Bread
2023.04 - 2023.08
- Operated cash register, customer calls, and online orders
- Answered customer inquiries regarding store products and policies.
Host
Iron Chef
2022.03 - 2022.09
- Scheduled reservations, took online orders
- Handled cash register
- Maintained a clean work environment.
Education
High school Diploma -
Pickerington High School North
05.2023
Skills
- Scheduling
- Epic
- Data Entry/ Collection
- Computer Skills
- Problem-solving
- Microsoft Office
- Strong Communication
- Time Management
- Patient Care
- Dressing assistance
- Feeding Assistance
Timeline
Urgent Care Tech/Customer Service Representative
Mount Carmel Urgent Care
2023.08 - 2024.08
Home Health Care Assistant
Enhanced Home Healthcare
2023.08 - 2024.05
Team Member
Panera Bread
2023.04 - 2023.08
Host
Iron Chef
2022.03 - 2022.09
High school Diploma -
Pickerington High School North
Similar Profiles
CELESTIN KASEREKACELESTIN KASEREKA
Nursing Assistant at Southern Cross Care MOUNT CARMEL RESIDENTIALNursing Assistant at Southern Cross Care MOUNT CARMEL RESIDENTIAL
Xinyun DongXinyun Dong
Early Childcare Assistant at Our Lady Of Mount Carmel Latchkey Day CareEarly Childcare Assistant at Our Lady Of Mount Carmel Latchkey Day Care
Therese PaceTherese Pace
Triage RN at Mount Carmel Heart & Vascular /Mount Carmel HealthTriage RN at Mount Carmel Heart & Vascular /Mount Carmel Health