Kaimiloa Agpalsa
Waipahu,HI
Summary
Detail-oriented professional with experience in customer service and team collaboration. Proven ability to manage inquiries and enhance store operations, driving positive customer interactions. Ready to leverage strong organizational skills to contribute to an efficient workplace.
Overview
7
7
years of professional experience
Work History
Courtesy Clerk
Times Supermarket
Waipahu, Hawaii
2023.01 - 2025.01
- Bagged groceries efficiently while ensuring proper handling of items.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness of shopping areas and organized merchandise displays.
- Stocked shelves with products, ensuring accurate placement and visibility.
- Collaborated with team members to improve store operations and customer service.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Greeted customers and provided assistance in locating items.
Youth Soccer Referee
HYSA/MISO Soccer
Waipahu, Hawaii
2018.03 - 2020.03
- Officiated youth soccer matches ensuring fair play and adherence to rules.
- Communicated effectively with players, coaches, and parents during games.
- Managed game time and maintained accurate match records consistently.
- Enforced game regulations while demonstrating conflict resolution skills on the field.
- Collaborated with fellow referees to ensure smooth game operations.
- Attended training sessions to stay updated on soccer laws and officiating techniques.
- Provided constructive feedback to younger referees during mentoring sessions.
- Demonstrated professionalism while representing HYSA/MISO Soccer at community events.
- Explained disputed calls to team members, parents and guardians.
- Intervened in disputes between players, coaches and referees when necessary.
- Communicated effectively with coaches about rule interpretations as necessary.
- Accurately assessed goals scored by both teams during matches.
- Maintained records of games, events and outcomes.
Education
High School Diploma -
Pearl City Highschool
Pearl City, HI2022-06
Some College (No Degree) - Liberal Arts
Leeward Community College
Pearl City, HISkills
- Customer service
- Effective communication
- Problem solving
- Training and mentoring
- Team collaboration
- Active listening
Timeline
Courtesy Clerk
Times Supermarket
2023.01 - 2025.01
Youth Soccer Referee
HYSA/MISO Soccer
2018.03 - 2020.03
High School Diploma -
Pearl City Highschool
Some College (No Degree) - Liberal Arts
Leeward Community College