First responder with 4+ years of serving the community and providing pre-hospital care and stabilization. Self motivated and responsible individual who can diplomatically resolve conflicts and work in a team setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
First Responder
GCEMS
Greenville, SC
10.2020 - Current
Expedited incident resolution by swiftly assessing situations and determining appropriate courses of action based on established guidelines.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
Medical Scribe
iScribeHealth
05.2020 - 06.2023
Retrieved data for physician review (labs, radiology reports, medical records)
Facilitated communication between physician and medical team.
Prepared computerized physician order entry for review and discharge orders.
Answered phone calls and updates on patient wait times and delays.
Personal Care Assistant
Interim HealthCare - Greenville, SC
01.2020 - 03.2021
Assisted elderly, disabled, or ill clients, as well as patients from hospices or recovery centers
Typical tasks involve preparing meals, housekeeping, helping with personal hygiene, running errands, etc
Reported the client health status as well as any changes in appearance or functionality.
Performed basic nursing procedures, including blood draws, bandage replacement, and administering essential treatments.
Ensured exceptional patient care by adequately stocking rooms and providing support for both physical and emotional needs.
Customer Service Representative
Alorica - Simpsonville, SC
Simpsonville, SC
05.2019 - 09.2019
As a customer service representative at Alorica, I was responsible for answering incoming calls from customers in regards to issues they may have been having with their washer or dryer
I went through troubleshooting steps with the customers, and if that did not resolve the issue, I further proceeded to schedule service for the customer to have tech come out
During the call, I responsible for relaying accurate information to the customer in regards to their washer and dryer, warranty information, customer information, etc.
Customer Service Representative
Home Deopt - Greenville, SC
Greenville, SC
05.2015 - 08.2017
At the customer service desk, I answered the phone, scheduled delivery dates & appointments did returns, exchanges, and check out, greeted customers, transferred calls throughout the store, and answered any questions that shoppers may have had while in the store.