Summary
Overview
Work History
Education
Skills
Timeline
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Kaira Eleam

Tulsa,OK

Summary

Dynamic and results-oriented professional with extensive experience at Ulta Beauty, adept in team leadership and customer service. Excelled in conflict resolution and time management, enhancing team efficiency and customer satisfaction. Demonstrated proficiency in data entry, contributing to streamlined operations. Recognized for attention to detail and fostering a positive work environment, significantly improving team performance.

Overview

4
4
years of professional experience

Work History

Team Lead

Ulta Beauty
11.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Host/Cashier

Buffalo Wild Wings
01.2021 - 11.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Game Host

Incredible Pizza
09.2020 - 02.2021
  • Participated in ongoing professional development opportunities to stay current on best practices within the industry.
  • Managed cash transactions accurately, ensuring proper accounting and handling of funds.
  • Enhanced customer experience by providing an engaging and entertaining environment for guests.
  • Elevated game experience with energetic hosting style, keeping guests engaged throughout their visit.

Education

High School Diploma -

Memorial Highschool
05-2022

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Scheduling
  • Typing speed

Timeline

Team Lead

Ulta Beauty
11.2022 - Current

Host/Cashier

Buffalo Wild Wings
01.2021 - 11.2022

Game Host

Incredible Pizza
09.2020 - 02.2021

High School Diploma -

Memorial Highschool

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Kaira Eleam