Kairi Kemp
Deltona
Summary
Dynamic Crew Trainer with proven expertise in employee training, team leadership, and customer service. Committed to fostering a positive work environment and enhancing operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Orange City
03.2024 - 12.2025
- Trained new crew members on food preparation and customer service standards.
- Instructed new team members on correct procedures for operations.
- Monitored crew performance and provided constructive feedback regularly.
- Provided constructive feedback and one-on-one coaching to employees.
- Monitored performance of crew members in the field, providing feedback and guidance.
- Ensured timely completion of food orders during peak hours.
- Demonstrated proper use of kitchen equipment and safety protocols.
- Ensured that all safety protocols were followed during training sessions.
- Facilitated team meetings to communicate updates and address concerns.
- Supported management in executing daily operational tasks effectively.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Stayed up to date on requirements of all team positions to optimize training.
- Assisted management in developing strategies to improve customer service standards.
Education
High School Diploma -
Pine Ridge High School
926 Howland Blvd Deltona Blvd 3273805-2025
Skills
- Employee training
- Staff development
- Team leadership
- Feedback delivery
- Performance monitoring
- Team collaboration
- Operational efficiency
- Process improvement
- Point of sale operations
- Food safety standards
- Customer service
- Task prioritization
- Time management
- Conflict resolution
- Complaint resolution
- Communication skills
Certification
- Certified internet web Multimedia Specialist
Timeline
Crew Trainer
McDonald's
03.2024 - 12.2025
High School Diploma -
Pine Ridge High School