Dynamic Crew Trainer with proven expertise in employee training, team leadership, and customer service. Committed to fostering a positive work environment and enhancing operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Orange City
03.2024 - 12.2025
Trained new crew members on food preparation and customer service standards.
Instructed new team members on correct procedures for operations.
Monitored crew performance and provided constructive feedback regularly.
Provided constructive feedback and one-on-one coaching to employees.
Monitored performance of crew members in the field, providing feedback and guidance.
Ensured timely completion of food orders during peak hours.
Demonstrated proper use of kitchen equipment and safety protocols.
Ensured that all safety protocols were followed during training sessions.
Facilitated team meetings to communicate updates and address concerns.
Supported management in executing daily operational tasks effectively.
Collaborated with other trainers to develop effective methods for teaching new concepts.
Stayed up to date on requirements of all team positions to optimize training.
Assisted management in developing strategies to improve customer service standards.