Kairi Perez
Mount Vernon,NY
Summary
Goal-oriented Esthetician with a strong background in customer service and skin analysis. Demonstrated expertise in educating clients and maintaining a clean, compliant environment.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetician
Glowbar
05.2025 - 04.2026
- Performed skin assessments to identify client needs and recommend appropriate treatments.
- Administered facials and body treatments, enhancing customer satisfaction through personalized services.
- Maintained cleanliness and organization of treatment rooms, ensuring compliance with health regulations.
- Educated clients on skincare routines and product usage to promote healthier skin post-treatment.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Customer Contact Associate
NJ Eye And Ear
10.2024 - 04.2025
- Assisted patients with appointment scheduling and insurance verification processes.
- Managed incoming calls, providing information on services and responding to inquiries.
- Utilized electronic health record systems to maintain accurate patient information.
- Collaborated with medical staff to ensure seamless patient flow and communication.
File Clerk
Citimedical
03.2022 - 02.2024
- Organized and maintained filing systems to ensure quick access to patient records.
- Processed incoming documents and distributed them to appropriate departments efficiently.
- Assisted in digitizing records, improving accessibility and reducing physical storage needs.
- Conducted regular audits of files to ensure accuracy and compliance with organizational standards.
Cashier/Restaurant Hostess
Hibachi Buffet & Grill
12.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-day receipts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on cashier procedures and customer service protocols.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
Education
Esthetician License - Esthetician
Parsian Beauty Academy
21 Passaic St, Hackensack, NJ 0760106-2024
High School Diploma -
Pharos Academy Charter School
1001 Intervale Ave, Bronx, NY 1045906-2022
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
- Goal Oriented
- Appointment scheduling
- Complaint handling
- Ingrown hair prevention
- Skin analysis expertise
- Flexible scheduling
Certification
- Advanced waxing techniques certificate- specialty waxing education providers
- LED Light therapy certification- professional organizations or equipment manufactures
- Skin care specialist certificate
- Infection control certificate- state board approved providers or relevant associations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Esthetician
Glowbar
05.2025 - 04.2026
Customer Contact Associate
NJ Eye And Ear
10.2024 - 04.2025
Cashier/Restaurant Hostess
Hibachi Buffet & Grill
12.2022 - 09.2023
File Clerk
Citimedical
03.2022 - 02.2024
Esthetician License - Esthetician
Parsian Beauty Academy
High School Diploma -
Pharos Academy Charter School