Kaison Hill-Beard
Lee's Summit,MO
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Texas Roadhouse. Proven ability to enhance guest relations and streamline operations through effective communication and problem-solving. Experienced in data evaluation and public speaking, with a published research paper showcasing strong analytical capabilities. Committed to fostering positive team collaboration and delivering outstanding results.
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
11.2022 - 07.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Intern
Children's Mercy Research Institute
06.2021 - 07.2021
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Wrote a research paper on COVID-19 which was then published.
Community Service Worker
Joy Program
06.2019 - 07.2019
- Collected and sorted recyclable construction materials such as concrete, drywall and plastic into appropriate containers.
- Worked with a team to collect trash throughout the city.
- Utilized proper protective gear while handling materials.
- Cleaned up trash for establishments such as restaurants or grocery stores.
- Walked in neighborhoods and volunteered to clean up trash in yards and to mow lawns.
Education
Still in College - Respiratory Therapy
Texas Southern University
Houston, TX05-2027
High School Diploma -
Lincoln College Preparatory Academy
Kansas City, MO05-2023
Skills
- Team member support
- Hostess support
- Guest relations management
- POS operation
- Exceptional customer service
- Research
- Presentations
- Data evaluation
- Team collaboration
- Fast learner
- Public speaking
- Tech-Savvy
- Problem-solving
- Multitasking and organization
Timeline
Server
Texas Roadhouse
11.2022 - 07.2023
Intern
Children's Mercy Research Institute
06.2021 - 07.2021
Community Service Worker
Joy Program
06.2019 - 07.2019
Still in College - Respiratory Therapy
Texas Southern University
High School Diploma -
Lincoln College Preparatory Academy
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