Kaisy Laureles
Poughkeepsie
Summary
Compassionate Medical Assistant with over 4 years of experience in patient care and emergency response. Skilled in managing patient flow and supporting medical staff across diverse healthcare environments. Focused on team collaboration and patient education to enhance patient experiences and optimize healthcare delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
GoHealth Urgent Care
Poughkeepsie
05.2025 - Current
- Assisted patients with check-in and registration processes at GoHealth Urgent Care.
- Collected patient histories and vital signs for accurate medical records.
- Supported medical staff by preparing exam rooms and sterilizing equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under the direct supervision of a physician.
Medical Assistant
Nuvance Health
Poughkeepsie
01.2023 - 05.2025
- Supported medical staff by preparing exam rooms and sterilizing equipment.
- Managed patient scheduling and coordinated follow-up appointments effectively.
- Educated patients on treatment plans, medication usage, and healthy lifestyle choices.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
ER Technician
Vassar Hospital
Poughkeepsie
04.2019 - 05.2025
- Assisted medical staff in patient assessments within the emergency department.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Prepared and maintained emergency equipment for immediate use during procedures.
- Documented patient histories and treatment plans in electronic health records accurately.
- Provided basic life support during critical emergencies and trauma situations swiftly.
- Operated a variety of diagnostic equipment such as EKGs, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Collaborated with nursing staff to ensure quality patient care.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
Scheduling Receptionist
LCS Facility Group
Poughkeepsie
07.2013 - 10.2019
- Managed appointment scheduling for multiple departments and staff members.
- Managed calendars for multiple staff members, ensuring that all meetings were scheduled accurately.
- Utilized scheduling software to optimize daily workflows and staff assignments.
- Coordinated communication between patients and medical professionals effectively.
- Maintained accurate records of appointments and patient information.
- Collaborated with team members to ensure efficient front desk operations.
- Resolved customer complaints efficiently by understanding their concerns and finding solutions quickly.
- Performed follow up calls after visits to obtain feedback from customers regarding their experience.
- Organized office supplies and maintained a tidy reception area regularly.
- Collated, bound and stored computer-generated reports.
Education
High School Diploma -
FDR Highschool
Hyde Park, NY06-2015
Skills
- Vital sign monitoring
- Electronic health records
- Patient scheduling
- Medical equipment maintenance
- Patient education
- Infection control
- Healthcare communication
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Certification
- BLS Certificate
- Phlebotomy Certificate
Timeline
Medical Assistant
GoHealth Urgent Care
05.2025 - Current
Medical Assistant
Nuvance Health
01.2023 - 05.2025
ER Technician
Vassar Hospital
04.2019 - 05.2025
Scheduling Receptionist
LCS Facility Group
07.2013 - 10.2019
High School Diploma -
FDR Highschool