Kaisyn James
El Paso,Tx
Summary
Flexible manager and customer service representative who excels in a fast pasted environment looking for a position with growth opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Knowledgeable Desired Position. Adept at ensuring cleanliness and maintaining welcoming environment. Proven ability to assist with meal preparation and manage food service efficiently. Demonstrated teamwork and customer service skills.
Knowledgeable Desired Position with solid background in food service. Proven ability to maintain cleanliness and ensure food safety standards while supporting kitchen operations. Demonstrated skills in customer service and teamwork.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Drive Thru / Lobby Cashier
Dairy Queen
11.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure optimal customer experience.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Collaborated with team members to promote special offers and increase sales engagement.
- Implemented best practices for food safety and hygiene in accordance with company policies.
- Monitored inventory levels and assisted in restocking supplies as needed to support operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Food Preparation Cook/ Pie Captain
Village Inn Restaurant
10.2024 - 11.2025
- As a Preparation cook I have to have a good sense of time management and multitasking skills. This job includes portioning, cooking, or baking the food needed for the line cooks to be able to make the dishes for customers. As a Pie Captain I am good with presentation of food and items and making sure things look nice. Being part of the back of house of a restaurant you must know how to keep your stations clean and also know how to make sure no foods get cross-contaminated while staying efficient and organized.
- Maintained cleanliness of kitchen equipment and workstations to comply with health standards.
- Prepared ingredients by chopping, slicing, and dicing to ensure efficient meal assembly.
- Followed recipes accurately to ensure consistency in food quality and presentation.
- Trained new team members on safe food handling practices and kitchen protocols.
- Participated in regular team meetings to discuss menu changes and operational improvements.
- Managed stock rotation system guaranteeing freshness of ingredients used for menu items.
Shift Manager
Tropical Smoothie Cafe
07.2024 - 10.2024
- Shift managers should have a positive attitude, be able to multitask, and be able to work in stressful conditions. Opening and closing the café each shift stock inventory is maintained placing orders when needed. Providing excellent customer service and hospitality while preparing food and smoothies, accurately delegating tasks to team members, running scheduled shifts, and ensuring smooth transitions between shifts following all safety and security policies in a clean and organized environment.
Education
Associate of Science -
Hanks High School
El Paso, Tx.06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Staff training
- Refund handling
- ID verification
- Attention to detail
- Inventory management
- Order packaging
- Decision making aptitude
- Sales expertise
Awards and Acknowledgements
UIL Theatre Technician Award 2023, Community assistance in Animal shelter in El Paso, Tx., Community assistance at the food pantry of Plainview, Tx.
Affiliations
- Hanks Knight Players Theater
- Junior ROTC Program
- 4H
Additional Information
While in high school I was in Junior ROTC, which taught me the importance of working with a group of people with different personalities and when to take action and be a leader or step down and let someone with stronger leadership knowledge take control. I was also in theater class and after school program where I ran the back of house as a back of house manager. Took control of any issues that my have arose, including but not limited to disagreement between actors and back of house techs, outfits, lights, etc… not working or being unusable do to inconvenience. I also learned great communication skills when working with my colleagues and selling and or greeting viewers.
Languages
English
Native or Bilingual
Timeline
Drive Thru / Lobby Cashier
Dairy Queen
11.2025 - Current
Food Preparation Cook/ Pie Captain
Village Inn Restaurant
10.2024 - 11.2025
Shift Manager
Tropical Smoothie Cafe
07.2024 - 10.2024
Associate of Science -
Hanks High School