Kaitlan Gore
Agency,MO
Overview
9
9
years of professional experience
Work History
Server
Hoof & Horn Steak House
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables, bartending, and occasionally bussing without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retirement Specialist
NBH Bank
11.2019 - 03.2022
- Provided exceptional customer service by addressing client inquiries and banking associates promptly and professionally.
- Continuously researched industry trends, legislation changes, and market rates.
- Established strong rapport with clients through regular communication and follow-ups.
- Enhanced client satisfaction by providing personalized retirement planning solutions and advice.
Operations Supervisor
Firstbank
02.2017 - 11.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Server
CB & Potts
05.2015 - 02.2017
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Arts -
Metropolitan State University
Denver12.2017
High School Diploma -
Chatfield Senior High School
Littleton05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- High-volume dining
Timeline
Server
Hoof & Horn Steak House
02.2022 - Current
Retirement Specialist
NBH Bank
11.2019 - 03.2022
Operations Supervisor
Firstbank
02.2017 - 11.2019
Server
CB & Potts
05.2015 - 02.2017
Associate of Arts -
Metropolitan State University
High School Diploma -
Chatfield Senior High School
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