Kaitlin Baillie
Dorchester,MA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Personal Trainer position to help launch a career while achieving company goals. Friendly and motivational with the skillset to create a positive enviorment. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Greenville Real Estate Group
Jamaica Plain, MA
04.2019 - 03.2020
- Updated tenant and unit information to keep current in housing database.
- Oversaw daily operations, maintenance and administration of various properties.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
Optical Technician
Envision Optometry
Boston, MA
02.2018 - 02.2019
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Provided customer service to patrons in selecting the best eyewear for their individual needs.
- Answered phone calls from potential customers inquiring about services offered by the practice.
- Promoted healthy vision by counseling and educating patients.
Assistant Store Manager
Starbucks
Portlnd, ME
11.2014 - 02.2018
- Resolved conflicts between team members in an effective manner.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Monitored employee attendance records, timekeeping, and payroll information.
Administrative Assistant
Newton-Wellesley Primary Care
Needham, MA
08.2012 - 09.2014
- Performed data entry tasks accurately within specified timeframes.
- Provided administrative support to management team.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Answered incoming calls in a professional manner.
Education
High School Diploma -
Needham High School
Needham, MA05-2013
Skills
- Attention to Detail
- Critical Thinking
- Leadership and Team building
- Customer Service
- Operations Oversight
- Adaptability
- Conflict Resolution
- Mentoring and Coaching
- Time Management
- Data Entry
- Microsoft Office
- Networking
Certification
- Personal Trainer Certification, American Academy of Personal Training 2023
- Cosmetology License, Empire Beauty School 2017
- CPR Certified, American Heart Association 2023
Timeline
Assistant Property Manager
Greenville Real Estate Group
04.2019 - 03.2020
Optical Technician
Envision Optometry
02.2018 - 02.2019
Assistant Store Manager
Starbucks
11.2014 - 02.2018
Administrative Assistant
Newton-Wellesley Primary Care
08.2012 - 09.2014
High School Diploma -
Needham High School