Kaitlin Barber
Decatur
Summary
Detail-oriented server with a strong work ethic and exceptional organizational skills. Experienced in managing multiple tasks efficiently and resolving customer concerns, committed to maintaining high standards of service excellence.
Overview
6
6
years of professional experience
Work History
Server
Drake's Restaurant
Huntsville, AL
10.2024 - Current
- Deliver high-quality customer service in a fast-paced restaurant environment, ensuring an exceptional dining experience for guests.
- Manage multiple tables simultaneously while maintaining accuracy in orders, payments, and timing of service.
- Demonstrate strong communication and interpersonal skills when interacting with diverse guests and team members.
- Resolve customer concerns professionally and efficiently to maintain satisfaction and retention.
- Collaborate with kitchen staff and management to ensure smooth daily operations and consistent service standards.
Lifeguard Manager
Point Mallard Water Park
Decatur, AL
05.2020 - 09.2024
- Served in multiple roles over four summer seasons, demonstrating versatility, leadership, and reliability in a high-traffic environment.
- Responded quickly and effectively to emergency situations, including water rescues, administering first aid, and performing CPR to ensure guest safety.
- Promoted to managerial responsibilities, overseeing daily operations, supporting team members, and maintaining high standards of customer service.
- Managed cash handling, balanced registers, and prepared end-of-day reports with accuracy and accountability.
- Fostered a team-oriented environment while ensuring compliance with safety regulations and company policies.
Education
Bachelor of Electrical Engineering - Engineering
University of Alabama At Huntsville
Huntsville, Alabama, AL05-2028
No Degree - Engineering
Snead State Community College
Boaz, AL05-2024
Skills
- Strong work ethic
- Organizing & time management skills
- Multi-tasking & Leadership
- Exceptional customer service
- Communication skills
- Guest engagement
- Problem-solving skills
Timeline
Server
Drake's Restaurant
10.2024 - Current
Lifeguard Manager
Point Mallard Water Park
05.2020 - 09.2024
Bachelor of Electrical Engineering - Engineering
University of Alabama At Huntsville
No Degree - Engineering
Snead State Community College
Profile
Energetic and motivated individual with a diverse background who is currently a student at UAH to earn a Bachelor's Degree in Electrical Engineering. Former college athlete with proven dedication and discipline, demonstrated by securing a full-scholarship for softball at Snead State. Also recognized as Miss Bulldog at Priceville High School when I graduated, showcasing leadership and community involvement. Seeking to transition and have experience in doing internship/ co-op for Electrical Engineering to further enhance my knowledge and working experience for my degree.