Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kaitlin Capps

Kaitlin Capps

Orland Park,IL

Summary

Accomplished Manager with a proven track record, adept in strategic planning and staff development. Enhanced team agility and performance, significantly improved marketing strategies, and maintained budget control to boost profits. Skilled in operations management and adept at fostering professional relationships, demonstrating exceptional business administration and interpersonal abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager

Southwest Pediatric Dental
03.2022 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with company representatives and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Manager

Bukes Hair Salon
03.2019 - 12.2022
  • Maintained professional, organized, and safe environment for employees and clients.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Lead Dental Assitant

Jenkins and Leblanc
01.2010 - 10.2013
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.

Education

Bachelor of Science - Nursing

Chamberlin College Of Nursing
Tinley Park, IL
05-2022

Associate of Science - Science

Moraine Valley Community College
Palos Hills, IL
05-2018

Skills

  • Marketing
  • Contract Management
  • Performance Management
  • Expense Tracking
  • Staff Development
  • Business Administration
  • Policy Implementation
  • Operations Management
  • Strategic Planning
  • Business Planning
  • Staff Training and Development

Certification

  • Oral Consious Sedation
  • Nitrous Oxide
  • Prophylaxis
  • Sealant Application
  • CPR - BLS

Timeline

Manager

Southwest Pediatric Dental
03.2022 - Current

Manager

Bukes Hair Salon
03.2019 - 12.2022

Lead Dental Assitant

Jenkins and Leblanc
01.2010 - 10.2013

Bachelor of Science - Nursing

Chamberlin College Of Nursing

Associate of Science - Science

Moraine Valley Community College

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Kaitlin Capps