Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Doolidge

Webster,NY

Summary

Customer-focused Sales Associate with multiple years of experience in retail jewelry sales, POS processing, merchandising, and inventory support. Known for strong communication, upselling, and dependable teamwork.

Overview

13
13
years of professional experience

Work History

Sales Associate

Heritage Jewelers
Rochester, NY
01.2019 - 01.2025
  • Guided customers through jewelry selections, matching preferences with product knowledge and styling recommendations.
  • Processed sales transactions accurately using POS systems, credit options, and special-order entries.
  • Maintained polished showcase presentation, ensuring merchandise stayed organized, secure, and visually appealing.
  • Assisted with inventory counts, stock replenishment, and receipt of new merchandise shipments.

Account Development Coordinator

RW Manufacturing
East Rochester, NY
01.2012 - 01.2018
  • Coordinated product development schedules, aligning engineering, production, and purchasing priorities.
  • Tracked open development tasks, ensuring timely follow-up on design and sourcing issues.
  • Partnered with vendors, CAD and goldsmith teams to resolve material and prototype delays.
  • Maintained data for parts, work orders, and development status updates.
  • Facilitated cross-functional meetings to support workflow decisions and issue resolution.
  • Monitored product pricing and legal requirements.

Education

High School Diploma -

RL Thomas
Webster, NY
09-2009

No Degree - Business

MCC
Rochester, NY
09-2010

Skills

  • Sales expertise
  • POS system operation
  • Payment processing
  • Upselling
  • Retail operations
  • Visual merchandising
  • Product recommendations
  • Time management
  • Multi-tasking
  • Customer service excellence
  • Team collaboration
  • Problem-solving
  • Listening skills
  • Interpersonal skills
  • Product recommendations

Timeline

Sales Associate

Heritage Jewelers
01.2019 - 01.2025

Account Development Coordinator

RW Manufacturing
01.2012 - 01.2018

No Degree - Business

MCC

High School Diploma -

RL Thomas