Kaitlin Griffiths
Highland Lakes,NJ
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Realtor
Realty Executives Exceptional Realtors
08.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Server
Industry and Mohawk House
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Realtor
Weichert
03.2023 - 08.2024
Server
Double S Smokehouse
04.2017 - 07.2021
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Improved dining experience by providing prompt, attentive service to guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Bachelor Of Arts - Merchandising And Marketing
Mount Ida College
Newton, MA Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Sales expertise
- Relationship management
- Tableside etiquette
- Multitasking and organization
- Positive guest interactions
Timeline
Realtor
Realty Executives Exceptional Realtors
08.2024 - Current
Realtor
Weichert
03.2023 - 08.2024
Server
Industry and Mohawk House
08.2022 - Current
Server
Double S Smokehouse
04.2017 - 07.2021
Bachelor Of Arts - Merchandising And Marketing
Mount Ida College
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