Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlin Hoover

Altamonte Springs,FL

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

12
12
years of professional experience

Work History

Server/Bartender

Pizza Bruno
10.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Operations Manager/Manager on Duty

MVP Sports Clubs
06.2019 - 05.2023
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Developed and implemented new procedures and policies to improve operational productivity.

High School English Teacher

Seminole County Public Schools
08.2017 - 09.2021
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Prepared comprehensive English curriculum for multiple classes.
  • Created and implemented activities to foster critical thinking skills of students.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.

Hourly Associate

Regal Entertainment Group
09.2011 - 07.2017
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Trained and mentored junior staff on customer service strategies and techniques.

Education

Master of Science - Oriental Medicine

Florida College of Integrative Medicine
Orlando, FL
2023

Bachelor of Arts - English

University of Central Florida
Orlando, FL
05.2017

Skills

  • Incidents Management
  • Document Control
  • Organizational Management
  • Financial Management
  • Group Leadership
  • Team Collaboration

Timeline

Server/Bartender

Pizza Bruno
10.2022 - Current

Operations Manager/Manager on Duty

MVP Sports Clubs
06.2019 - 05.2023

High School English Teacher

Seminole County Public Schools
08.2017 - 09.2021

Hourly Associate

Regal Entertainment Group
09.2011 - 07.2017

Master of Science - Oriental Medicine

Florida College of Integrative Medicine

Bachelor of Arts - English

University of Central Florida

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Kaitlin Hoover