Kaitlin Johnaon
Bladensburg,MD
Summary
Attentive Clinical Assistant well-trained in giving vaccinations and injections and discreet with confidential patient data. Energetic professional pleasantly willing to work independently or as part of dynamic clinical team.
Overview
7
7
years of professional experience
Work History
Clinical Assistant
Advantia Health
04.2019 - Current
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Supported clinical staff during examinations and procedures, ensuring timely completion of tasks and optimal patient comfort.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Patient Care Technician
Surburban Hospital
05.2022 - 01.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Patient Coordinator
Medstar Health
01.2017 - 12.2017
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
Education
No Degree - Nursing Assistant
Compassionate Academy
Hyattsville, MD04.2019
No Degree - Medical Assistant
Medtech Institute
Silver Spring, MD07.2016
High School Diploma -
Northwestern High School
Hyattsville, MD05.2014
Skills
- Specimens collection and processing
- Drug Inventory Management
- Vital signs monitoring
- Clinical Support
- Telephone Etiquette
- Patient Care Coordination
- Injection Administration
Timeline
Patient Care Technician
Surburban Hospital
05.2022 - 01.2023
Clinical Assistant
Advantia Health
04.2019 - Current
Patient Coordinator
Medstar Health
01.2017 - 12.2017
No Degree - Nursing Assistant
Compassionate Academy
No Degree - Medical Assistant
Medtech Institute
High School Diploma -
Northwestern High School
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