Tami Kresge
Wilmington,DE
Summary
Experienced Medical Assistant with a strong background in direct patient care and medical office management. Committed to delivering the highest level of patient satisfaction while ensuring regulatory compliance and adherence to practice standards. Skilled in cultivating trust and rapport with patients through excellent communication and interpersonal skills. Dedicated to providing compassionate care and support to those in need.
Overview
17
17
years of professional experience
Work History
Clinical Assistant
Pain and Sleep Therapy Center
620 Churchmans Rd Suite 203
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Scanned patients teeth and help providers set bites.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted CBCT scans and performed Joint vibrantion analysis and Pharyngometry assessment to support accurate diagnosis and treatment planning for patients.
Medical Assistant
Medical Oncology and Hematology Consutants
Newark, DE
09.2008 - 05.2024
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted with diagnostic testing by collecting and packaging specimens for internal and laboratory analysis.
Unit Clerk
Christiana Hospital
Newark, DE
09.2008 - 08.2009
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Supported patients with timely and knowledgeable response to diverse requests.
- Documented vitals and added lab results into patient charts.
- Assisted with hospital admissions and paperwork.
Education
Dawn Training Center
01.2006
diploma -
Christiana High School
01.2000
Skills
- Medical terminology knowledge
- Calm and level-headed under duress
- Preparing specimens and samples
- Data entry
- Certified in Basic Life Support (BLS)
- Vital sign monitors
- Restocking lab supplies
- Stocking supplies
- Specimens collection and processing
- Charting expertise
Timeline
Clinical Assistant
Pain and Sleep Therapy Center
09.2024 - Current
Medical Assistant
Medical Oncology and Hematology Consutants
09.2008 - 05.2024
Unit Clerk
Christiana Hospital
09.2008 - 08.2009
diploma -
Christiana High School
Dawn Training Center