Compassionate and detail oriented administrative professional with experience in care coordination, front office operations, and legal support. Skilled in providing empathetic client service, managing high volume workflows, and maintaining organized and efficient operations in fast paced environments.
Overview
6
6
years of professional experience
Work History
Administrative Specialist / Intake Coordinator
Coastal Detox, Inc.
Stuart
12.2024 - 03.2026
Provided administrative and clinical support in a rehabilitation and detox facility, assisting with patient intake, documentation, scheduling, and coordination of care while ensuring HIPAA compliance
Maintained and updated patient records in EHR/EMR systems, processed medical forms and consent documentation, and supported clinical staff with daily operational needs
Communicated with patients, families, and multidisciplinary care teams to ensure accurate information flow, compassionate support, and efficient operations
Legal Assistant
Jeff T. Gorman Law Offices
Stuart
10.2022 - 12.2024
Assisted attorneys with personal injury and criminal defense case management, including drafting and organizing pleadings, correspondence, and discovery while maintaining strict confidentiality
Coordinated medical records, billing, and lien documentation; communicated with healthcare providers, insurance companies, clients, and court personnel to support case progression
Managed case files, calendared court deadlines, scheduled client appointments, and ensured accurate documentation and timely filings in fast paced legal environments
Front Desk Coordinator
Jupiter Medical Center
Jupiter
05.2020 - 10.2022
Managed patient check in and check out, coordinated appointment scheduling, and handled high volume phone inquiries in a fast paced multispecialty medical office
Verified patient demographics and insurance information, ensuring accuracy and strict HIPAA compliance
Assisted patients with completing intake forms, obtained required signatures, and ensured all documentation was accurate and complete
Collected and documented patient specimens in accordance with clinical protocols
Maintained accurate patient records and supported clinical staff with timely charting and documentation