Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlin Yonta

Tappan

Summary

I am a passionate forensics science student. Excited about using what I learn in order to help others, making a positive impact. Dynamic and detail-oriented professional skills with a strong background in customer service. Known for effective multitasking and a warm demeanor, I excel in enhancing guest experiences and managing high-pressure situations. Proven ability to train staff and maintain high standards of cleanliness and organization in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Hostess

Rivertown Taphouse
07.2022 - 12.2023
  • Greeted guests warmly and managed seating arrangements to enhance customer experience.
  • Assisted with menu explanations and provided recommendations based on guest preferences.
  • Coordinated reservations and waitlists effectively to optimize table turnover.
  • Maintained cleanliness and organization of dining area for a welcoming atmosphere.
  • Supported special events by preparing designated areas for large groups or celebrations.
  • Adapted quickly to changing demands during peak hours, ensuring smooth operations.

Bakery/Salesperson

Aunt Mia's Sweets
04.2019 - 08.2022
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of bakery displays to promote products effectively.
  • Operated cash register, processed transactions, and managed customer payments efficiently.
  • Prepared and packaged baked goods for sale, ensuring freshness and quality standards.
  • Collaborated with team members to restock inventory and manage product rotation effectively.
  • Provided training support to new staff on bakery procedures and customer service excellence.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.

Children's Party Host

Romp N Roll
12.2018 - 04.2019
  • Coordinated engaging activities and entertainment for children's parties, ensuring enjoyable experiences.
  • Developed customized party themes based on client preferences, enhancing overall satisfaction.
  • Streamlined setup processes for events, improving efficiency and reducing preparation time.
  • Decorated and set tables in accordance with party themes and age groups.

Deli Clerk

Quick Stop Deli
09.2014 - 10.2015
  • Managed inventory levels, ensuring freshness and compliance with health regulations.
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained cleanliness in deli area, promoting hygiene and safety protocols.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

Education

High School Diploma -

Tappan Zee Highschool
Orangeburg, NY
06-2020

Associates in Science, Criminal Justice - Criminal Justice

Rockland Community College
Suffern, NY
12-2022

Forensic Science Program - Forensic Science And Forensic Psychology

St. Thomas Aquinas College
Sparkill, NY
06-2027

Skills

  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Detail-oriented
  • Warm and friendly
  • Organizational skills

Timeline

Hostess

Rivertown Taphouse
07.2022 - 12.2023

Bakery/Salesperson

Aunt Mia's Sweets
04.2019 - 08.2022

Children's Party Host

Romp N Roll
12.2018 - 04.2019

Deli Clerk

Quick Stop Deli
09.2014 - 10.2015

High School Diploma -

Tappan Zee Highschool

Associates in Science, Criminal Justice - Criminal Justice

Rockland Community College

Forensic Science Program - Forensic Science And Forensic Psychology

St. Thomas Aquinas College

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