Kaitlyn Alvarado
Sanford
Summary
Dedicated Medical Assistant with proven expertise in patient care and clinic management. Excelled in HIPAA compliance, phlebotomy, and enhancing patient check-in efficiency. Known for exceptional customer service and direct patient care, significantly improving patient experience. Skilled in EMR/EHR and clinical documentation, contributing to streamlined operations and accurate diagnoses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Florida Cancer Specialists
04.2023 - Current
- Collect lab specimens, give injection's
- Phlebotomy
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Front Desk Receptionist
Udita Jahagirdar
02.2022 - 04.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
Brentwood Sonderling High School
Brentwood, NY05.2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- CPR
- Specimens collection and processing
Certification
CNA certification
BLS certification
Timeline
Medical Assistant
Florida Cancer Specialists
04.2023 - Current
Front Desk Receptionist
Udita Jahagirdar
02.2022 - 04.2023
CNA certification
BLS certification
Brentwood Sonderling High School
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