Kaitlyn Amici
Williamsville,NY
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
The Amberleigh
2330 Maple Rd. Williamsville NY 14221
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Occupational Therapy
Duquesne University
Pittsburgh, PA12.2027
High School Diploma -
Williamsville East High School
East Amherst, NY06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Memory retention
- Hospitality service expertise
- Cleanliness standards
- Food safety understanding
- Guest Engagement
Affiliations
- Alpha Sigma Tau
- The Student Occupational Therapy Association (SOTA)
Timeline
Server
The Amberleigh
03.2022 - Current
No Degree - Occupational Therapy
Duquesne University
High School Diploma -
Williamsville East High School