Kaitlyn Baron
Thaxton,VA
Summary
Dynamic Restaurant General Manager with extensive experience at Long John Silver's, excelling in customer engagement and inventory management. Proven track record in enhancing team performance through effective training and maintaining high sanitation standards. Skilled in budget planning and fostering a positive work environment, ensuring exceptional service and compliance with health codes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Long John Silver's
07.2024 - Current
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Set clear expectations and created positive working environment for employees.
Assistant Manager
Long John Silver's
02.2023 - 07.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Dollar General
04.2022 - 02.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Packer
Home Shopping Network
08.2018 - 06.2020
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Utilized adhesive labels and other materials to package items.
Education
High School Diploma -
Liberty High School
Bedford05.2018
Skills
- Customer engagement
- Scheduling coordination
- Inventory management
- Sanitation standards
- Budget planning
- Health code compliance
- Order management
- Kitchen oversight
- POS system
- Cost control
- Food preparation
- Labor management
- Food safety
Certification
ServeSafe
Timeline
Restaurant General Manager
Long John Silver's
07.2024 - Current
Assistant Manager
Long John Silver's
02.2023 - 07.2024
Assistant Manager
Dollar General
04.2022 - 02.2023
Packer
Home Shopping Network
08.2018 - 06.2020
High School Diploma -
Liberty High School
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