Kaitlyn Bashaw
Deer Park,TX
Summary
Dedicated professional with over 10 years of customer service experience, currently working in restaurant management. Looking to build on prior reception experience by bringing strong skills in organization, scheduling, communication, and administrative work, while thriving in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Restaurant Server / Shift Manager
Clear Lake Hunan Restaurant
Houston , TX
03.2014 - Current
- Prioritize customer service to ensure positive guest experiences.
- Manage high-volume orders with accuracy, and strong attention to detail.
- Communicate effectively with team members to coordinate smooth service.
- Process payments and handle cash accurately and efficiently.
- Oversee all dine-in and take-out orders during shifts, ensuring accuracy and timely delivery.
Medical Receptionist
PCP Associates of Pasadena
Pasadena, TX
06.2018 - 08.2019
- Managed front desk operations, including checking in patients, scheduling appointments, and collecting co-pays.
- Handled high-volume, multi-line phone systems, routing calls and messages accurately.
- Verified insurance coverage and eligibility prior to appointments.
- Scanned and uploaded documents, and entered data into patient accounts using eClinicalWorks.
- Maintained HIPAA compliance while handling patient records and sensitive information.
Education
Certificate - Medical Billing And Insurance Specialist
College of The Mainland
Texas City, TX12-2017
High School Diploma -
Deer Park High School
Deer Park, TX 06-2016
Skills
- Customer service
- Multitasking
- Scheduling
- Data entry
- Communication
- Organization
- Time management
- Phone etiquette
Timeline
Medical Receptionist
PCP Associates of Pasadena
06.2018 - 08.2019
Restaurant Server / Shift Manager
Clear Lake Hunan Restaurant
03.2014 - Current
Certificate - Medical Billing And Insurance Specialist
College of The Mainland
High School Diploma -
Deer Park High School