Kaitlyn Baxley
Lynchburg,VA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
River City Cafe
Myrtle Beach, SC
05.2023 - 11.2025
- Assisted in delivering exceptional customer service during peak hours.
- Learned menu items and daily specials to provide accurate recommendations.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area and service stations.
- Followed health and safety protocols to ensure a safe dining environment.
- Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Night Supervisor
Dayton House Resort
Myrtle Beach, SC
05.2023 - 11.2025
- Oversaw front desk operations to ensure efficient guest check-in and check-out processes.
- Facilitated staff training on customer service protocols to elevate guest satisfaction.
- Oversaw nightly report generation to track occupancy rates and revenue for strategic operational insights.
- Managed guest inquiries and resolved issues promptly to uphold service excellence.
- Managed accurate occupancy data by diligently updating room status information in hotel software systems.
- Facilitated training of new staff members on front desk procedures to enhance team efficiency.
- Optimized guest check-in and check-out processes to enhance operational efficiency.
Cafe Barista
Beach Hippie Coffee
Myrtle Beach, SC
04.2022 - 10.2023
- Oversaw front desk operations to ensure efficient guest check-in and check-out processes.
- Facilitated staff training on customer service protocols to elevate guest satisfaction.
- Oversaw nightly report generation to track occupancy rates and revenue for strategic operational insights.
- Managed guest inquiries and resolved issues promptly to uphold service excellence.
- Managed accurate occupancy data by diligently updating room status information in hotel software systems.
- Facilitated training of new staff members on front desk procedures to enhance team efficiency.
- Optimized guest check-in and check-out processes to enhance operational efficiency.
Education
Certified Nursing Assistant -
Generation Solution's
Lynchburg, VAHigh School Diploma -
E. C. Glass High School
Lynchburg, VAAssociate of Science - General Studies
Central Virginia Community College
Lynchburg, VASkills
- Memory retention
- Customer service
- Food handling safety
- Regulatory compliance
Timeline
Waitress Trainee
River City Cafe
05.2023 - 11.2025
Front Desk Night Supervisor
Dayton House Resort
05.2023 - 11.2025
Cafe Barista
Beach Hippie Coffee
04.2022 - 10.2023
Certified Nursing Assistant -
Generation Solution's
High School Diploma -
E. C. Glass High School
Associate of Science - General Studies
Central Virginia Community College