Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Bernard

Cinnaminson ,NJ

Summary

Guest Service Associate with a history of boosting sales and team efficiency at European Wax Center. Enhanced customer satisfaction ratings through strategic initiatives. Proficient in cash handling and time management, committed to outstanding guest experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Service Associate

European Wax Center
Cinnaminson, NJ
07.2023 - Current
  • Boosted monthly sales and exceeded lead conversion and sales goals.
  • Trained new employees.
  • Conducted daily opening and closing activities for front desk, integrating cash management functions.

Cashier/Waitress

Zio's Tuscan Grille
Cinnaminson, NJ
01.2022 - 03.2023
  • Ensured cleanliness of checkout areas, including countertops, registers, windowsills, and floors.
  • Assisted customers with inquiries about store operations, product details, and order placements.
  • Acquired knowledge of various departmental roles to provide effective coverage and maintain store operations.

Server Associate

Evergreens Retirement Home
Moorestown, New Jersey
09.2020 - 04.2021
  • Served each guest courteously and efficiently to enhance dining experience.
  • Monitored dining room for cleanliness and proper setup at all times.
  • Delivered exceptional customer service to guarantee guest satisfaction.

Education

Esthetician -

Rizzieri Aveda School
Voorhees NJ
08-2025

High School Diploma -

Cinnaminson High School
Cinnaminson NJ
06-2024

Skills

  • Customer service
  • Sales techniques
  • Employee training
  • Cash management
  • Visual merchandising
  • Time management

Certification

  • Certified in HydraFacials
  • Licenced Esthetician 9/2025

Timeline

Guest Service Associate

European Wax Center
07.2023 - Current

Cashier/Waitress

Zio's Tuscan Grille
01.2022 - 03.2023

Server Associate

Evergreens Retirement Home
09.2020 - 04.2021

Esthetician -

Rizzieri Aveda School

High School Diploma -

Cinnaminson High School

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