Kaitlyn Bird
Jefferson,LA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. A fast learner a an even better trainer, eager to learn every position possible for times when the shift is struggling.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle
07.2022 - Current
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Open a chipotle in Covington, helping train 10-14 people a day
- Learned opening and closing duties and preformed them in a timely manner
Education
Undergraduate - Biology
University of New Orleans
New Orleans, LAHigh School Diploma -
Riverdale High School
240 Riverdale Dr, Jefferson, LA 7012105.2023
Skills
- Cash Handling
- Valid Driver's License
- Food Preparation and Safety
- Stocking and Replenishing
- Verbal and Written Communication
- Knowledge of State Regulations
- Complex Problem-Solving
- Teamwork and Collaboration
- Clear Communication
- Crew Leadership
- Hospitality Service Expertise
- Store Opening and Closing
- Performance Improvement
- Team Contribution
- Willingness to Learn
- Telephone Etiquette
Timeline
Crew Member
Chipotle
07.2022 - Current
Undergraduate - Biology
University of New Orleans
High School Diploma -
Riverdale High School