Kaitlyn Carrera
Beachwood,NJ
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training skills in any position. Motivated to learn, grow and excel in helping others.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Quality Chiropractic Health And Wellness Center
Forked River, NJ
01.2024 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Traffic Control Flagger
Area Wide Protection
Wall Twp
08.2022 - 03.2023
- Used flagging tools such as stop and slow paddle and red flag.
- Controlled flow of automotive traffic under direction of project supervisor.
- Accustomed to nighttime flagging in high traffic areas.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
Merchandise Associate
Driveline
Ocean County
02.2022 - 08.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Counter Sales Associate
Ferguson Enterprises Inc.
07.2018 - 07.2021
- Assisted customers with locating and choosing merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers and helped with product questions, selections, and purchases including in-store and on-line transactions.
- Organized and replenished counter stock.
- Helped getting orders together for customers shipment and or pickup.
- Built merchandise displays.
- Finalized sales by completing payments and required paperwork.
- Restocked, rotated and visually merchandised products for maximum sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier & Deli Help
Wawa
09.2017 - 03.2018
- Worked cash register and processed various payments, including credit card, giftcard and cash transactions.
- Prepared all Deli food orders within the time-lines to maintain high standards and customer satisfaction.
- Provided friendly and prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction and needs.
Waitress
Runners Seafood & Restaurant
05.2017 - 09.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Offered water, soft drinks and appetizers once customers were seated and comfortable.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education
High School Diploma -
Toms River High School South
Toms River, NJ5 2018
Skills
- Microsoft applications proficiency
- Organization
- Communications
- Customer service
- Team building
- Visual Merchandising
- Display Setup
- Equipment Operation
- Store Organization
- End Cap Designs
- Product Knowledge
- Organizational Skills
- Time Management
- Order Processing
- Sales Techniques
Timeline
Chiropractic Assistant
Quality Chiropractic Health And Wellness Center
01.2024 - Current
Traffic Control Flagger
Area Wide Protection
08.2022 - 03.2023
Merchandise Associate
Driveline
02.2022 - 08.2022
Counter Sales Associate
Ferguson Enterprises Inc.
07.2018 - 07.2021
Cashier & Deli Help
Wawa
09.2017 - 03.2018
Waitress
Runners Seafood & Restaurant
05.2017 - 09.2017
High School Diploma -
Toms River High School South