
Dynamic professional with extensive experience in healthcare administration, notably at Hero Dental and Vision. Proven track record in customer service and team leadership, enhancing operational efficiency and patient satisfaction. Skilled in problem-solving and insurance verification, consistently improving workflow and achieving sales growth in fast-paced environments.
Facilitated department functions while navigating challenges related to staffing and patient demographics.
Managed front desk operations in a fast-paced, multi-provider medical office, handling scheduling and computer inquiries.
Pre-tested patients as a technician for an eye doctor. As well as managing front desk operations efficiently
Led front desk operations, ensuring efficient handling of insurance verification and billing processes.
Performed patient pre-testing, managed front desk tasks, and ensured accurate insurance verification.
Managed front desk operations in a fast-paced, multi-provider medical office, handling scheduling and computer inquiries.