Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Chamberlain

Lexington,KY

Summary

Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.

Overview

7
7
years of professional experience

Work History

Salon Director

Sun Tan City
06.2023 - Current
  • Directing all daily operations
  • Maintaining positive customer interactions by finding solutions to all salon problems
  • Managing 15+ employees
  • Having clear understanding of company KPI reports
  • Creating schedules
  • Working closely with corporate on implementing new ideas
  • Creates and upholds work friendly environment
  • Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Promoted business through marketing initiatives and use of social media.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Assistant Manager

Sun Tan City
01.2020 - 01.2023
  • Training new hires
  • Performing in all sale areas (products, upgrades, memberships)
  • Interviewing potential employees
  • Working closely with Salon Director and District Manager
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Daycare Teacher

Theresa’s Gingerbread House
01.2017 - 01.2019
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Gathered materials and resources to prepare for lessons and activities.
  • Established positive relationships with students and families
  • Planned and executed activities to stimulate physical, social and intellectual growth

Education

Bachelor of Marketing -

University of Kentucky

Certificate in Sales -

University of Kentucky
Lexington, KY
2023

High School Diploma -

West Liberty Salem
West Liberty, OH
2019

Skills

  • Sales
  • Customer Service
  • Communication Skills
  • Team Management
  • Leadership
  • Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Marketing
  • Loss Prevention Goals Monitoring
  • Time Management
  • Problem-Solving Skills

Timeline

Salon Director

Sun Tan City
06.2023 - Current

Assistant Manager

Sun Tan City
01.2020 - 01.2023

Daycare Teacher

Theresa’s Gingerbread House
01.2017 - 01.2019

Bachelor of Marketing -

University of Kentucky

Certificate in Sales -

University of Kentucky

High School Diploma -

West Liberty Salem

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Kaitlyn Chamberlain