Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Cleveland

Glennville,GA

Summary

Dedicated and personable professional with over 6 years of experience delivering exceptional customer service in fast-paced environments. Skilled in de-escalating conflicts, managing large groups, and communicating clearly and effectively. Highly organized, adaptable, and motivated to bring a positive attitude, and a safety-first mindset. Passionate about travel, teamwork, and ensuring a welcoming experience for every guest.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Red Dress Boutique
Athens, GA
08.2021 - 04.2022
  • Collaborated with team members to fulfill daily shipping and receiving tasks.
  • Ensured compliance with safety protocols during warehouse operations.
  • Communicated effectively with team members on matters related to work assignments.
  • Adapted to high-volume periods and shifting priorities effectively, and quickly.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.

Sales Associate

Vault 206 Boutique
Glennville, GA
06.2016 - 08.2021
  • Increased sales by 30% over a two-year period.
  • Delivered an exceptional level of service to each customer by listening to their concerns and answering their questions.
  • Monitored multiple databases to keep track of all company inventory.
  • Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
  • Developed an exceptional attendance record, with special attention to punctuality and preparation for work upon arrival.
  • Protected the company's reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
  • Created communication strategies to meet client objectives
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns, and developing solutions.

Family Nanny

The McWhirter Family
Athens, GA
01.2019 - 03.2020
  • Helped children complete homework and special assignments daily to support academic performance
  • Coordinated after-school activities and transportation for two children for practices and events
  • Regulated children's schedules to balance rest, learning and play
  • Transported children to and from school, extra-curricular activities and play-dates
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents’ specifications
  • Assisted children by checking homework, quizzing on various subjects and helping with spelling words

Education

Bachelor of Science - Fashion and Merchandising

University of Georgia
Athens, GA
05.2022

High School Diploma -

Tattnall County High School
Reidsville, GA

Skills

  • Customer service
  • Materials handling and transport
  • Inventory organization
  • Behavior modification
  • Positive and cheerful
  • Reliable
  • Conflict resolution
  • Time management
  • Communication skills
  • Team collaboration
  • Adaptability to change
  • Teamwork and cooperation
  • Calm under pressure
  • Multitasking and organization

Certification

  • First Aid, CPR, AED code 266012291823

Timeline

Warehouse Associate

Red Dress Boutique
08.2021 - 04.2022

Family Nanny

The McWhirter Family
01.2019 - 03.2020

Sales Associate

Vault 206 Boutique
06.2016 - 08.2021

Bachelor of Science - Fashion and Merchandising

University of Georgia

High School Diploma -

Tattnall County High School

Similar Profiles

CREATE PROFILE