Kaitlyn Colburn
Bozeman,MT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Insurance Sales Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rosauers Supermarkets Inc.
08.2023 - Current
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Licensed Pharmacy Technician
City Drug Company Inc.
10.2021 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Filled prescriptions and prepared prescription labels with absolute accuracy
- Stocked, labeled, and inventoried medication to keep accurate records
- Processed patients’ prescriptions into internal system
- Counted and labeled prescription with correct item and quantity
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Manager
Dairy Queen
07.2015 - 10.2021
- Managed and motivated employees to be productive and engaged in work
- Maintained professional, organized, and safe environment for employees and patrons
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Greene County Tech High School
Paragould, AR05.2016
Skills
- Insurance Verification
- Insurance Billing
- Problem-solving skills
- Processing payments
- Team Collaboration
- HIPAA
- Patient confidentiality
- Answering customer questions
- Customer Service
- Fast Learner
- Positive Attitude
- Eager to learn
Certification
I am currently working at Rosauers Pharmacy under a pharmacy technician in training license. I do not currently hold any insurance licensure but I am currently taking an online Property and Casualty course. I then plan on taking a Life Insurance Course. I am willing to continue this education and would love some hands-on experience as well before I take the exam to earn my license.
Hobbies and Interests
When I'm not working you can find me with my boyfriend Jacob and our French bulldog Winston. We love doing anything outdoors. We love to go hiking, biking, fishing, kayaking, etc. I love to spend time with our family and friends as much as we can now that we have moved here to Bozeman from Arkansas. I also love to read, cook/bake, and of course, attend a good concert whenever we can!
Timeline
Pharmacy Technician
Rosauers Supermarkets Inc.
08.2023 - Current
Licensed Pharmacy Technician
City Drug Company Inc.
10.2021 - 08.2023
Manager
Dairy Queen
07.2015 - 10.2021
High School Diploma -
Greene County Tech High School
I am currently working at Rosauers Pharmacy under a pharmacy technician in training license. I do not currently hold any insurance licensure but I am currently taking an online Property and Casualty course. I then plan on taking a Life Insurance Course. I am willing to continue this education and would love some hands-on experience as well before I take the exam to earn my license.
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