Kaitlyn Collier
New Braunfels,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Extremely self structured and highly intelligent.
Overview
16
16
years of professional experience
Work History
Manager
Texas Barnyard
07.2019 - Current
- Sales, Marketing, and Customer Service
- Marketed and sold carports, cabins, barns, and sheds for5+ years
- Responded to customer questions from a detailed understanding of products
- Established strong customer relationships, generating repeat customers and referrals
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Private First Class
Army National Guard
01.2010 - 01.2013
- Received Army of Achievement Medal for Notorious Achievements
- Discipline, initiative, esprit de corps and endurance were far above peers
- Awarded by Timothy J Atkins - LTC IN commanding
- Received Honor Award in recognition for outstanding qualities of honor, initiative, loyalty, and high example to comrades in arms
- Awarded by Keith W Pritchard - President of Ft Leonard Wood Mid-Missouri Chapter AUSA
- Completed combat lifesaver course - Ft Leonard Wood
- Expert shooter - Ft Leonard Wood
- Platoon Leader over 52 men and women
Tudor
Oklahoma National Guard
03.2009 - 01.2010
- Provided homework assistance using specific curriculum and materials.
- Supported 10+ students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Developed personalized learning plans for students with special educational needs, enabling significant progress in their academic performance.
- Improved literacy rates among students through innovative reading and comprehension strategies.
- Boosted students' test scores with tailored tutoring sessions focused on individual learning styles and needs.
Waitress and Hostess
Outback Steakhouse
01.2009 - 01.2010
- Waitress and Hostess
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
English Major
University of Oklahoma
Norman, OKEnglish and Philosophy Major
Alamo Colleges
New BraunfelsMedical Billing And Coding - Medical Coding
Auburn University
Online 08.2024
High School Diploma -
Norman High School
Norman01.2010
Skills
- Sales
- Customer Service
- Marketing
- Budgeting
- Multi-tasking
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Customer relationship management (CRM)
Timeline
Manager
Texas Barnyard
07.2019 - Current
Private First Class
Army National Guard
01.2010 - 01.2013
Tudor
Oklahoma National Guard
03.2009 - 01.2010
Waitress and Hostess
Outback Steakhouse
01.2009 - 01.2010
English Major
University of Oklahoma
English and Philosophy Major
Alamo Colleges
Medical Billing And Coding - Medical Coding
Auburn University
High School Diploma -
Norman High School
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