KAITLYN CRNICH
BENSALEM,PENNSYLVANIA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Goal-oriented and accustomed to working to structure salary and bonus programs, administer benefits and manage payroll operations. Strong relationship-building, decision-making and multitasking abilities. Brings sound judgment, knowledge and abilities.
Overview
7
7
years of professional experience
Work History
People Operations Specialist (Contract)
Juno Search Partners
Bensalem, PA
03.2024 - Current
- Assisted employees with enrolling in benefit plans and explained plan options.
- Processed benefit enrollment forms, changes, and terminations.
- Researched and resolved employee inquiries regarding benefits programs.
- Reviewed eligibility for medical insurance coverage and other benefit plans.
- Explained the impact of life events such as marriage or divorce on benefits enrollment status.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
Benefits Coordinator (Contract)
Robert Half
Trenton, NJ
09.2023 - 11.2023
- Conducted employee orientations to explain benefits programs.
- Assisted employees with enrollment in health and welfare plans.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Developed and implemented a system for tracking eligibility status of employees.
- Processed invoices related to employee benefits packages such as health insurance premiums, 401 contributions, life insurance premiums.
- Performed routine audits of payroll deductions for accuracy and compliance with applicable laws.
- Managed claims processing activities related to employee benefits packages such as disability claims or long-term care claims.
- Participated in open enrollment activities including preparing materials, conducting presentations, answering questions, and distributing information packets.
HR Administrator
Hadco Metal Trading Company
03.2022 - 05.2023
- Reported and Took Charge of Workers Compensation Claims
- Investigated workplace incidents or complaints to ensure fair resolution of issues.
- Assist HR Manager with administrative duties, as well as special projects for CEO and CFO.
- Greet and onboard all new hires, as well as provide support for all employees.
- Review payroll as well as timecards to ensure accuracy.
- Write offer letters, corrective action forms, and termination letters as needed.
- Converted HR filing to completely virtual.
- Complete employment verification forms as well as employment verification letters.
- Assisted with administering benefits and open enrollment for the entire company.
- Utilized an HRIS (Paylocity) everyday for various functions.
- Built and developed lasting relationships with employees, peers, upper management and outside vendors.
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
Office Clerk
Randstad
10.2021 - 03.2022
- Assist HR Director with organizing and filing.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Provide support to other people in the office.
- Organize and sort receipts and invoices for accounting.
Administrative Assistant
The University of Montana
Missoula, MT
02.2020 - 03.2021
- Provided assistance to the main administrator as needed and perform everyday office tasks, answer questions and direct people as needed, assisted with record keeping as well as filing, converted all files to virtual to cut down on paper usage, assisted with scheduling for main administrator and department director through outlook
- Utilized Dropbox for virtual filing
- Utilized Office 365 and virtual meeting platforms.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
Desk Assistant
UM Housing
Missoula, MT
04.2017 - 12.2019
- Provided great customer service to residents of the halls on campus, This includes solving personal and maintenance problems that residents report to the desk.
- Answered, screened and forwarded calls with efficiency and accuracy.
- Opened, sorted and distributed incoming mail to employees.
- Contacted building maintenance with facility-related requests.
Education
Bachelor of Arts - Political Science, History and Central and Southwest Asian Studies
University of Montana
05.2022
Skills
- Multi-state Payroll Administration
- Strong Understanding of Outlook
- Bright and Positive Attitude
- Excellent Communication Skills (Written and Interpersonal)
- Strong Understanding of Microsoft Office
- Dependable and Reliable
- Employee Onboarding and Offboarding
- Employment Record Verification
- Payroll Coordination
- New Hire Orientation
- Employee Relations
- I-9 documentation
Timeline
People Operations Specialist (Contract)
Juno Search Partners
03.2024 - Current
Benefits Coordinator (Contract)
Robert Half
09.2023 - 11.2023
HR Administrator
Hadco Metal Trading Company
03.2022 - 05.2023
Office Clerk
Randstad
10.2021 - 03.2022
Administrative Assistant
The University of Montana
02.2020 - 03.2021
Desk Assistant
UM Housing
04.2017 - 12.2019
Bachelor of Arts - Political Science, History and Central and Southwest Asian Studies
University of Montana
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