Kaitlyn Cross
Lincoln,IL
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel Old County Store
Lincoln, IL
03.2024 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Line Assembler
Eaton Corporation
Lincoln, IL
11.2021 - 02.2022
- Performed quality checks on products and documented discrepancies.
- Prepared products for quality tests and packaging by closely following directions.
- Kept track of production goals set by management and worked towards achieving them.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Completed component assembly with minimal supervision to meet deadlines.
- Ensured compliance with company policies, procedures, regulations, and laws.
- Resolved assembly problems by altering dimensions to meet specifications.
- Completed accurate assembly work by positioning and aligning components.
- Packaged products and double-checked package labels for accuracy.
- Built and packaged products to comply with multiple work orders and deadlines.
- Assembled light and medium-sized parts in factory setting.
- Worked with team members to ensure the timely completion of projects.
- Adhered to strict quality control standards throughout the manufacturing process.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
Education
High School Diploma -
Illini Central High School
Mason City, IL05-2017
Skills
- Team member support
- Positive and professional
- Calm demeanor
- Exceptional customer service
- Professional appearance
- Memory retention
- Task prioritization
- Guest relations management
- Team collaboration
- Handling multiple tasks at once
A little about me
- Hard working mother of two who adores her two sons, and loves spending time making cherishable memories with them
- Was raised to have a strong work ethic, and taught that all of the work you will ever do in life is a direct reflection of the kind of person you are. So you best give 110% in everything you do in life
- enjoys the small peaceful things that life has to offer
Timeline
Server
Cracker Barrel Old County Store
03.2024 - Current
Line Assembler
Eaton Corporation
11.2021 - 02.2022
High School Diploma -
Illini Central High School