Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaitlyn Dow

East Greenwich,Rhode Island

Summary

Experienced Baker with a passion for creating delicious ice creams, sorbets, pastries, and breads. Detail-oriented and works well in fast-paced environments. Skilled in using a variety of baking tools and equipment. Excellent multitasking and communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Baker

Myself
07.2022 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Minimized operational costs through careful usage of resources while maintaining product quality.

Camp Counselor

Faith Hill Farms
07.2023 - 08.2023
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Evaluated campers' progress and provided feedback to parents.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

Front of House Employee

Chick-fil-A
06.2022 - 08.2023
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Completed milkshakes and ice cream desserts for customers.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Supported the marketing team by providing feedback on promotional materials and suggesting ideas for special events or holiday menus.

Closer

Dunkin' Donuts
08.2022 - 10.2022
  • Built constructive relationships with customers to understand and capitalize on personalized preferences.
  • Served as a reliable point of contact for both internal teams and external partners throughout deal closures ensuring efficient information flow.
  • Used POS system to accurately enter orders and process payments.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.

Education

Bachelor of Arts - Baking And Pastry Arts

Johnson & Wales University
Providence, RI
04.2027

Skills

  • Plating
  • Breads
  • Cakes
  • Nutrition knowledge
  • Activity Planning and Coordination
  • Interpersonal and written communication
  • Issue identification and resolution
  • Team Leadership

Certification

  • Certified Food Safety Manager, National Registry of Food Safety Professionals

- Issued: October 12th, 2023

- Expires: October 12th, 2028

Timeline

Camp Counselor

Faith Hill Farms
07.2023 - 08.2023

Closer

Dunkin' Donuts
08.2022 - 10.2022

Baker

Myself
07.2022 - Current

Front of House Employee

Chick-fil-A
06.2022 - 08.2023

Bachelor of Arts - Baking And Pastry Arts

Johnson & Wales University

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Kaitlyn Dow