Kaitlyn Dow
East Greenwich,Rhode Island
Summary
Experienced Baker with a passion for creating delicious ice creams, sorbets, pastries, and breads. Detail-oriented and works well in fast-paced environments. Skilled in using a variety of baking tools and equipment. Excellent multitasking and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Baker
Myself
7 Brayton Meadows, East Greenwich, RI, 02818
07.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Minimized operational costs through careful usage of resources while maintaining product quality.
Camp Counselor
Faith Hill Farms
2056 Division Rd, East Greenwich, RI 02818
07.2023 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Evaluated campers' progress and provided feedback to parents.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Front of House Employee
Chick-fil-A
1500 Bald Hill Rd, Warwick, RI 02886
06.2022 - 08.2023
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Completed milkshakes and ice cream desserts for customers.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Supported the marketing team by providing feedback on promotional materials and suggesting ideas for special events or holiday menus.
Closer
Dunkin' Donuts
1241 Ten Rod Rd, North Kingstown, RI 02852
08.2022 - 10.2022
- Built constructive relationships with customers to understand and capitalize on personalized preferences.
- Served as a reliable point of contact for both internal teams and external partners throughout deal closures ensuring efficient information flow.
- Used POS system to accurately enter orders and process payments.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Education
Bachelor of Arts - Baking And Pastry Arts
Johnson & Wales University
Providence, RI04.2027
Skills
- Plating
- Breads
- Cakes
- Nutrition knowledge
- Activity Planning and Coordination
- Interpersonal and written communication
- Issue identification and resolution
- Team Leadership
Certification
- Certified Food Safety Manager, National Registry of Food Safety Professionals
- Issued: October 12th, 2023
- Expires: October 12th, 2028
Timeline
Camp Counselor
Faith Hill Farms
07.2023 - 08.2023
Closer
Dunkin' Donuts
08.2022 - 10.2022
Baker
Myself
07.2022 - Current
Front of House Employee
Chick-fil-A
06.2022 - 08.2023
Bachelor of Arts - Baking And Pastry Arts
Johnson & Wales University