Kaitlyn Drew
Newburg,MO
Summary
I am a very dependable, hard worker. I take pride in what I do. I am very organized. I am comfortable with talking to people and helping others.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Mercy
09.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Patient Access Representative
Mercy
11.2017 - 08.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Greeted and assisted patients with check-in procedures.
- Receive payments & post amounts paid to customer accounts.
Receptionist
My Insurance Agency
05.2016 - 11.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Receive payments and record receipts for services.
Education
High School Diploma -
Newburg High School
Newburg, MO05.2013
Skills
- Patient Registration
- Customer Satisfaction
- Payment Processing
- Patient Contact
- Phone and Email Etiquette
- Money Handling
Timeline
Patient Access Representative
Mercy
09.2021 - Current
Patient Access Representative
Mercy
11.2017 - 08.2019
Receptionist
My Insurance Agency
05.2016 - 11.2017
High School Diploma -
Newburg High School
Similar Profiles
Michelle StoutMichelle Stout
Lead Medical Assistant at MercyLead Medical Assistant at Mercy
Jorge Luege Hermosilla, MDJorge Luege Hermosilla, MD
Family Medicine Physician at MercyFamily Medicine Physician at Mercy
AMANDA DONHAMAMANDA DONHAM
SPD Supervisor at MercySPD Supervisor at Mercy
CateAnn CasanovaCateAnn Casanova
Patient Care Associate at MercyPatient Care Associate at Mercy
Chrizma HuskeyChrizma Huskey
Call Center Representative at Sullivan BankCall Center Representative at Sullivan Bank