Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Dupree

Kaitlyn Dupree

Lake City,FL

Summary

Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as  a energetic, friendly Med Tech.  Furthering my insight into a career of X-ray I would love to pursue in the future.

Overview

14
14
years of professional experience

Work History

Waitress

Cracker Barrel Old Country Store Inc
Lke City , FL
03.2012 - Current
  • Engaged in friendly conversation with guests to build rapport and facilitate repeat business.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained clean dining room, lobby and service areas at all times.
  • Bussed, cleared, cleaned and set tables in quiet and efficient manner.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Resolved guest complaints quickly and efficiently.
  • Delivered quality service by providing a warm and welcoming environment.

Medical Staff Assistant

The Orthopeadic Institute
Lake City , Fl
03.2019 - 10.2024
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Reduced patient wait times with efficient appointment scheduling, optimizing daily workflow for medical staff.
  • Managed sensitive patient data securely while adhering to strict confidentiality guidelines established under HIPAA regulations.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Processed medical insurance claims and payments.
  • Assisted with medical coding and billing tasks.

Retail Sales Associate

Central States Enterprises
Lake City , FL
08.2017 - 02.2019
  • Answered customer questions regarding merchandise and pricing.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Engaged customers warmly and provided immediate and dedicated assistance. 
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Generated brand awareness and positive product impressions to increase sales.

Nursery Worker

Lake City Church Of The Nazarene
Lake City , FL
01.2011 - 02.2018

Attend to Children during church services. Played games, make crafts, and read stories to the children.

Work Study Student

Florida Gateway College
Lake City , FL
10.2011 - 05.2014
  • Greeted Guests with a smile and offer of assistance.
  • Directed guests around the building and answered questions regarding accessibility.
  • Responded to calls in both routine and emergency situations.

Education

Associate of Arts - Medical Science

Florida Gateway College
Lake City, FL
2018

High School Diploma - undefined

Fort White High School
Fort White, FL
2011

Skills

  • Hospitality
  • Teamwork and collaboration
  • Communication skills
  • Customer service
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Payment Processing
  • CPT coding knowledge
  • Continuing education
  • Insurance Verification
  • Medical Terminology
  • Medical Billing
  • ICD-10 Proficiency

Timeline

Medical Staff Assistant

The Orthopeadic Institute
03.2019 - 10.2024

Retail Sales Associate

Central States Enterprises
08.2017 - 02.2019

Waitress

Cracker Barrel Old Country Store Inc
03.2012 - Current

Work Study Student

Florida Gateway College
10.2011 - 05.2014

Nursery Worker

Lake City Church Of The Nazarene
01.2011 - 02.2018

Associate of Arts - Medical Science

Florida Gateway College

High School Diploma - undefined

Fort White High School
Kaitlyn Dupree