Kaitlyn Dutton
Millbrook,AL
Summary
Proven to enhance customer satisfaction and loyalty at The Appliance Man LLC, I bring a blend of exceptional customer service and problem-solving skills. A reliable team player, my experience includes efficiently managing financial transactions and fostering positive first impressions. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful sales setting.
Overview
3
3
years of professional experience
Work History
Front Desk
The Appliance Man LLC
04.2023 - 05.2024
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Cashier
Shoe Station
09.2021 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
EDGE
Millbrook Al05.2024
Skills
- Team player mentality
- Reliability and punctuality
- Patience and composure
- Calendar Management
- Problem-solving skills
- Customer Service
- Detail Oriented
- Office Organization
Timeline
Front Desk
The Appliance Man LLC
04.2023 - 05.2024
Cashier
Shoe Station
09.2021 - 04.2023
High School Diploma -
EDGE
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