Kaitlyn Falknor
Livingston ,TEXAS
Summary
Dynamic professional with a proven track record at Storm-tek Inc., excelling in data entry and customer service. Recognized for enhancing operational efficiency and fostering strong relationships through effective communication. A dedicated team player skilled in scheduling and maintaining a positive attitude, committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Office Assistant
Storm-tek Inc.
Houston, TX
01.2025 - 07.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
- Assisted with onboarding of new employees.
Delivery Driver/Front Counter
Oriellys Auto Parts
Livingston, TX
08.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Professionally answered telephones and responded to customer inquiries.
Lead Teacher
Little Angels Early Learning Academy
Willis, TX
08.2020 - 08.2022
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created and developed lesson plans to meet students' academic needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Assistant Teacher
Kids World Daycare
Willis, TX
08.2018 - 08.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
Education
Highschool Diploma -
New Waverly High School
New Waverly, TX05.2018
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Excel spreadsheets
- Scheduling appointments
- Relationship building
- Valid Driver's license
- Calendar management
- Quickbooks
Timeline
Office Assistant
Storm-tek Inc.
01.2025 - 07.2025
Delivery Driver/Front Counter
Oriellys Auto Parts
08.2022 - 05.2023
Lead Teacher
Little Angels Early Learning Academy
08.2020 - 08.2022
Assistant Teacher
Kids World Daycare
08.2018 - 08.2019
Highschool Diploma -
New Waverly High School