Kaitlyn Garcia
Fishers,IN
Summary
Professional server with 5+ years of experience in the restaurant industry. I have expertise in menu knowledge, taking orders, and am able to efficiently multitask in high-volume restaurant settings. I work well under pressure with a persistent, determined, and goal-oriented outlook. I also possess excellent communication, interpersonal skills and dedication to providing outstanding service that exceeds customer expectations.
Overview
6
6
years of professional experience
Work History
Food Runner
Monterey Coastal Cuisine
Carmel, IN
09.2025 - Current
- Coordinated food delivery between kitchen and dining area to ensure timely service.
- Assisted servers by promptly delivering orders and maintaining cleanliness of service areas.
- Monitored dining room activity to anticipate guest needs and enhance overall experience.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Server
Wolfies Bar And Grill
Noblesville, IN
08.2024 - Current
- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed food and beverage orders efficiently during peak hours.
- Assisted in training new staff on restaurant procedures and protocols.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Meridian Restaurant & Bar
Indianapolis, IN
11.2021 - 05.2025
- Facilitate wine service, table service, bar duties, stock control, venue cleaning and all other day-to-day running duties.
- Maintain order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Deliver exceptional service by greeting and serving customers in a timely, friendly manner; upselling high-profit items, such as appetizers and mixed drinks to enhance sales numbers.
- Efficiently communicate dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Demonstrate a professional attitude and commitment to excellence.
- Developed strong interpersonal skills to effectively communicate with customers.
Hostess/Busser
Prime 47
Carmel, IN
08.2019 - 06.2021
- Increased table turnover rates through efficient seating strategies and excellent customer service.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in decreased wait times for guests.
- Utilized effective communication skills to handle guest inquiries and complaints, leading to an overall increase in customer satisfaction.
- Operated within a reservation system that improved seating capacity during peak hours and optimized restaurant efficiency.
- Demonstrated strong teamwork by supporting fellow staff members during busy shifts, contributing to a positive work environment.
- Cleared and reset tables in a time efficient manner.
Education
Surgical Technology -
Ivy Tech Community College
Noblesville, INHigh School -
Westfield High School
Westfield, INSkills
- Customer Service
- Order taking
- Hospitality service expertise
- Liquor, beer, and wine knowledge
- Handling difficult customers
- Wine service
References
- Joe Smerdell, (317)709-4067
- Allen Smith, (317)457-1846
- Bob Crane, (317)649-2326
Timeline
Food Runner
Monterey Coastal Cuisine
09.2025 - Current
Server
Wolfies Bar And Grill
08.2024 - Current
Server
Meridian Restaurant & Bar
11.2021 - 05.2025
Hostess/Busser
Prime 47
08.2019 - 06.2021
Surgical Technology -
Ivy Tech Community College
High School -
Westfield High School