Kaitlyn Gilliam
Inwood
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Associate
Hobby Lobby
Martinsburg
10.2024 - Current
- Assisted customers with product selection and store navigation.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained cleanliness and orderliness of the sales floor
- Collaborated with team members to ensure a positive shopping experience.
Swim Instructor
Super Splasher Aquatics
Winchester
01.2021 - 12.2025
- Instructed swim classes for children and adults to develop water safety skills.
- Monitored students' progress and provided constructive feedback during sessions.
- Lead swim instructor
Associate
Martins Grocery Store
Winchester
06.2025 - 09.2025
- Maintained cleanliness and safety standards in the store environment.
- Monitored inventory levels and reported shortages to management.
- Checked expiration dates on food items before restocking shelves.
- Checked shelves in department to determine replenishment needs.
Associate
Old Navy, Gap
Martinsburg
10.2023 - 06.2024
- Assisted customers with product selection and store navigation.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained cleanliness and orderliness of the sales floor and fitting rooms.
Education
Bachelor of Science - Elementary Education
Shepherd University
Shepherdstown, WV 06.2025 - 12.2025
Associate of Science - Elementary Education
BlueRidge CTC
Martinsburg, West Virginia 08.2023 - 05.2025
Skills
- Customer service
- Team collaboration
- Customer interaction
- Problem-solving abilities
- Store recovery
- Point of sale operation
Timeline
Associate
Martins Grocery Store
06.2025 - 09.2025
Bachelor of Science - Elementary Education
Shepherd University
06.2025 - 12.2025
Associate
Hobby Lobby
10.2024 - Current
Associate
Old Navy, Gap
10.2023 - 06.2024
Associate of Science - Elementary Education
BlueRidge CTC
08.2023 - 05.2025
Swim Instructor
Super Splasher Aquatics
01.2021 - 12.2025