Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Harrington

Lancaster,NY

Summary

Driven worker with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Host

Margaritas Mexican Cantina
Depew, NY
08.2024 - 10.2025
  • Managed guest seating and waitlists to optimize dining flow.
  • Facilitated communication between kitchen staff and guests for accurate order processing.
  • Resolved guest inquiries and complaints promptly to enhance satisfaction levels.
  • Maintained cleanliness and organization of front-of-house areas to ensure welcoming atmosphere.

Crew Member

Tropical Smoothie Cafe
Depew, NY
09.2020 - 06.2024
  • Prepared high-quality smoothies and food items following standardized recipes.
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Operated kitchen equipment and maintained cleanliness in compliance with health standards.
  • Collaborated with team members to streamline operations during peak hours.

Cook

Picassos
Lancaster, NY
11.2022 - 03.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Operated kitchen equipment including ovens and fryers to ensure optimal cooking performance.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

No Degree - Business Administration

SUNY At Buffalo
Buffalo, NY
05-2027

High School Diploma -

Lancaster Central School District
Lancaster, NY
06-2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication
  • Server support
  • POS software
  • Reservations
  • Table assignment coordination
  • Seating arrangements

Timeline

Host

Margaritas Mexican Cantina
08.2024 - 10.2025

Cook

Picassos
11.2022 - 03.2023

Crew Member

Tropical Smoothie Cafe
09.2020 - 06.2024

No Degree - Business Administration

SUNY At Buffalo

High School Diploma -

Lancaster Central School District