Kaitlyn Hess
Bridgewater,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Commendable customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Pro Shop Attendant
Thorny Lea Golf Club
Brockton, MA
08.2021 - Current
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Assisted in organizing and supervising golf tournaments, including scheduling tee times, assigning caddies, and setting up rules of play.
- Received incoming shipments of new merchandise and stocked shelves accordingly.
- Monitored golf shop operations to enforce adherence to equipment and purchase policies.
- Assisted golf course personnel with daily operations.
- Processed sales transactions through cash registers quickly and accurately.
- Greeted customers and provided excellent customer service.
- Assisted with monthly physical inventory counts to ensure accuracy of stock levels.
- Maintained an organized stockroom with sufficient inventory levels for all products.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
Education
Bachelor of Science - Nursing
University of Massachusetts Amherst
Amherst, MA05-2027
High School Diploma -
Bridgewater-Raynham Regional
Bridgewater, MA06-2023
Skills
- Customer Relationship Building
- Organizational Abilities
- Effective Communication Abilities
- Networking and Relationship Building
- Strong Interpersonal Skills
- Workplace Safety
- Staff Training and Development
Affiliations
- Singing, Guitar
- Babysitting
- Basketball
References
References available upon request.
Timeline
Pro Shop Attendant
Thorny Lea Golf Club
08.2021 - Current
Bachelor of Science - Nursing
University of Massachusetts Amherst
High School Diploma -
Bridgewater-Raynham Regional
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