Overview
Work History
Education
Skills
Timeline
Generic

Lisa Hickey

Sparta,TN - Tennessee

Overview

19
19
years of professional experience

Work History

Pro Shop Attendant

Sparta Country Club
Sparta, TN
02.2017 - Current
  • Greeted customers and provided excellent customer service.
  • Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
  • Processed sales transactions through cash registers quickly and accurately.
  • Maintained an organized stockroom with sufficient inventory levels for all products.
  • Performed daily opening and closing procedures in accordance with established guidelines.
  • Balanced daily tills at the end of each shift to ensure accuracy of cash register totals.
  • Addressed customer complaints or referred them to management as needed.
  • Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered store and merchandise questions and led customers to wanted items.

Deputy Clerk

White County Court Clerk
Sparta, TN
07.2011 - 06.2019
  • Responded to inquiries from citizens regarding city services or regulations.
  • Processed applications for permits, licenses, and other government forms.
  • Managed the front desk reception area; answered telephone calls.
  • Responded to inquiries about applicable laws and regulations from elected officials and agencies.
  • Administered permits for dog licenses, live music, events and businesses.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Communicated with customers and employees to answer questions or explain information.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Contacted customers regarding account updates and potential problems.

Deputy Clerk

White County Court Clerk
Sparta, TN
10.2004 - 02.2007
  • Processed applications for permits, licenses, and other government forms.
  • Greeted visitors; provided information regarding city services or operations.
  • Managed the front desk reception area; answered telephone calls.
  • Responded to inquiries about applicable laws and regulations from elected officials and agencies.
  • Administered permits for dog licenses, live music, events and businesses.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Communicated with customers and employees to answer questions or explain information.

Education

Nail Tech

Genesis Career College - Cookeville
Cookeville, TN
01-2020

Some College (No Degree) - Secondary Education

Tennessee Tech
Cookeville, TN

Skills

  • Customer Relationship Building
  • Networking and Relationship Building
  • Effective Communication Abilities
  • Organizational Abilities

Timeline

Pro Shop Attendant

Sparta Country Club
02.2017 - Current

Deputy Clerk

White County Court Clerk
07.2011 - 06.2019

Deputy Clerk

White County Court Clerk
10.2004 - 02.2007

Nail Tech

Genesis Career College - Cookeville

Some College (No Degree) - Secondary Education

Tennessee Tech

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Lisa Hickey